Terms & Conditions
Last Updated: 26 September 2026
Welcome to The Web Titans India.
These Terms & Conditions govern your use of the The Web Titans India website and your engagement with our digital, technology, design, development, marketing, and support services.
By accessing our website, submitting an enquiry, requesting a quotation, engaging our services, or otherwise using our services, you agree to these Terms & Conditions.
If you do not agree with these Terms & Conditions, please do not use our website or services.
1. About The Web Titans India
The Web Titans India is a digital solutions and technology services company providing services including:
- Website Design
- Web Development
- WordPress Development
- E-commerce Website Development
- App Design & Development
- Website Maintenance
- SEO & Search Engine Optimization
- Digital Marketing
- Social Media Management
- Graphic Design
- Logo Design & Branding
- Networking & IT Support
- Technical Support
- Other related digital and technology services
Our website is:
www.thewebtitans.in
For general enquiries:
Email: info@thewebtitans.in
2. Acceptance of Terms
By using our website or engaging our services, you confirm that:
- You have read these Terms & Conditions.
- You understand these Terms & Conditions.
- You agree to comply with them.
- You have the authority to enter into an agreement with us where you are acting on behalf of a business or organization.
If you are using our services on behalf of a company, organization, or other entity, you confirm that you have the necessary authority to represent that entity.
3. Website Use
You may use our website for lawful purposes only.
You must not:
- Use the website for unlawful activities.
- Attempt to gain unauthorized access to our website, server, database, or systems.
- Introduce malicious software, viruses, scripts, or harmful code.
- Attempt to interfere with the operation or security of the website.
- Copy or reproduce website content without permission.
- Use our website to distribute spam or fraudulent communications.
- Misrepresent your identity or affiliation.
- Use the website in a manner that could damage our business, reputation, systems, or users.
We reserve the right to restrict or terminate access to the website where reasonably necessary to protect our website, users, systems, or business.
4. Service Enquiries and Quotations
Submitting an enquiry through our website does not automatically create a contract between you and The Web Titans India.
After receiving your requirements, we may provide:
- A quotation
- Project proposal
- Scope of work
- Estimated timeline
- Pricing information
- Payment schedule
- Technical requirements
- Other relevant project information
A project becomes confirmed only after the applicable requirements, scope, pricing, payment terms, and other conditions have been accepted by both parties.
5. Scope of Work
The scope of each project will depend on the agreed requirements.
The project scope may include:
- Design
- Development
- Content integration
- Website configuration
- Mobile responsiveness
- Testing
- Deployment
- Maintenance
- SEO
- Digital marketing
- Graphic design
- Technical support
Any work outside the agreed scope may be treated as additional work and may involve additional charges and/or timeline changes.
Changes requested after approval of the agreed scope may also affect project cost and delivery time.
6. Website Design & Development
For website projects, clients are responsible for providing required information and materials within a reasonable timeframe.
These may include:
- Business information
- Website content
- Text
- Images
- Logos
- Brand guidelines
- Product information
- Contact details
- Domain information
- Hosting information
- Required third-party credentials
Delays in receiving required information, approvals, access, or content may affect the project timeline.
7. Domain and Hosting
Domain registration and hosting services may be provided directly by the client or through third-party providers.
Where applicable, domain and hosting charges may be separate from website development charges.
The availability, renewal, performance, pricing, suspension, or termination of third-party hosting or domain services may be governed by the relevant provider’s terms.
The Web Titans India is not responsible for failures caused by a third-party hosting, domain, DNS, registrar, or infrastructure provider.
8. Third-Party Services and Software
Websites and applications may use third-party services, plugins, themes, APIs, libraries, payment gateways, hosting services, analytics tools, or other software.
Third-party services may have their own:
- Terms & Conditions
- Privacy Policies
- Licensing requirements
- Usage restrictions
- Pricing
- Availability limitations
We are not responsible for changes, suspension, discontinuation, pricing changes, compatibility problems, or failures caused by third-party services.
Where a third-party service requires a separate subscription or licence, the client may be responsible for purchasing and maintaining that licence unless otherwise agreed in writing.
9. Client Responsibilities
The client agrees to provide accurate and lawful information and materials required for the project.
The client is responsible for ensuring that supplied:
- Text
- Images
- Videos
- Logos
- Documents
- Product information
- Software
- Data
- Other materials
do not infringe the intellectual property, privacy, contractual, or other legal rights of third parties.
The client must have the necessary rights and permissions to provide such materials to us.
10. Content Responsibility
Unless content creation is specifically included in the agreed scope, the client remains responsible for the accuracy and legality of content supplied for their website, application, advertisements, social media, or other digital platforms.
We may rely on information supplied by the client when developing or configuring digital solutions.
We are not responsible for losses resulting from inaccurate, incomplete, outdated, or unlawful client-provided information.
11. Payments and Fees
Project fees, service charges, subscriptions, maintenance charges, and other applicable costs will be communicated through the applicable quotation, proposal, invoice, package, or agreement.
Payment terms may vary depending on the project.
Where an advance payment is required, work may begin after the required payment has been received.
For ongoing services, payments may be required according to the agreed billing cycle.
Late or overdue payments may result in:
- Delayed project work
- Suspension of services
- Suspension of support
- Delayed deployment
- Additional administrative or service charges where applicable
12. Taxes
Applicable taxes, government charges, transaction fees, payment gateway charges, or other legally applicable charges may be payable in addition to the quoted service price unless specifically stated otherwise.
The applicable tax treatment may depend on the nature and location of the service and the client’s circumstances.
13. Project Timelines
We will make reasonable efforts to complete projects within the agreed or estimated timeline.
However, timelines may be affected by:
- Delayed client feedback
- Delayed content submission
- Delayed approvals
- Changes in project scope
- Third-party service issues
- Hosting or domain problems
- Technical issues outside our reasonable control
- Force majeure events
- Other circumstances beyond our reasonable control
Estimated timelines are therefore not necessarily guaranteed unless a specific delivery commitment has been agreed in writing.
14. Revisions and Changes
The number of revisions included in a project may depend on the agreed package or quotation.
A revision means a reasonable modification to the agreed design or functionality.
A completely new design, significant change in direction, additional functionality, or change outside the agreed scope may be treated as additional work.
Additional work may require additional charges and/or additional time.
15. Website Approval
Before final delivery or launch, the client may be required to review and approve the website or applicable deliverables.
Once the client approves the final work or requests the website to be launched, subsequent changes may be treated as maintenance, revision, or additional development work depending on the circumstances.
16. Website Maintenance
Website maintenance may include services such as:
- Software updates
- Plugin updates
- Content updates
- Minor design changes
- Security checks
- Technical troubleshooting
- Backup-related assistance
- Performance-related maintenance
The exact services included in maintenance will depend on the selected package or agreement.
Maintenance does not necessarily include major redesigns, custom development, third-party service charges, or extensive content changes unless specifically agreed.
17. SEO Services
SEO services are intended to improve website visibility and search-engine performance through appropriate optimization strategies.
SEO results can depend on many factors outside our control, including:
- Search-engine algorithms
- Competition
- Website history
- Industry conditions
- Search trends
- Content quality
- Technical factors
- Third-party platforms
Therefore, we do not guarantee a specific search-engine ranking, traffic level, lead volume, or revenue outcome unless expressly agreed in writing.
18. Digital Marketing
Digital marketing services may include campaign planning, content creation, advertising management, social media services, SEO, or other agreed activities.
Advertising platforms and third-party services may change their:
- Policies
- Algorithms
- Pricing
- Targeting options
- Account requirements
- Technical functionality
We are not responsible for changes imposed by third-party platforms.
Advertising budgets paid to third-party platforms may be separate from our professional service fees unless otherwise agreed.
19. Social Media Management
Where social media management is provided, the scope may include agreed content creation, scheduling, posting, account management, or related services.
Clients remain responsible for providing accurate business information and approving content where approval is required.
Social media platforms may remove, restrict, suspend, or modify content or accounts according to their own policies.
The Web Titans India does not guarantee uninterrupted availability or account approval by third-party social media platforms.
20. App Development
For application development projects, the final scope depends on the agreed specifications.
App development may involve:
- UI/UX design
- Front-end development
- Backend development
- API integration
- Database integration
- Testing
- Deployment
- Maintenance
App-store approval is controlled by the relevant platform provider, such as Google Play or Apple’s App Store.
We cannot guarantee that a third-party app marketplace will approve or continuously distribute an application.
21. Technical Support
We may provide technical support according to the applicable service package or agreement.
Technical support may cover website, application, hosting, configuration, software, networking, or other agreed technical issues.
Support response times may vary depending on:
- Issue severity
- Service package
- Availability of required access
- Third-party dependencies
- Nature of the problem
Support does not automatically include unlimited development or redesign work.
22. Intellectual Property
Unless otherwise agreed in writing, The Web Titans India retains ownership of its pre-existing:
- Code
- Frameworks
- Templates
- Design systems
- Development methods
- Tools
- Libraries
- Reusable components
- Internal processes
- Know-how
Client-specific deliverables may be transferred or licensed to the client according to the applicable project agreement and payment status.
Third-party software, plugins, fonts, stock images, themes, APIs, and other licensed materials remain subject to their respective licences.
23. Client Intellectual Property
The client retains ownership of materials that the client owns and provides to us, subject to any applicable third-party rights.
The client grants us the necessary permission to use those materials solely for performing the agreed services.
The client represents that it has the necessary rights to provide such materials.
24. Portfolio and Promotional Use
Unless otherwise agreed in writing, The Web Titans India may identify completed client projects in its portfolio or promotional materials after public launch.
This may include:
- Client/business name
- Website link
- Screenshots
- General description of the project
We will avoid publicly displaying confidential information that the client has specifically identified as confidential, subject to applicable agreements.
If a client requires a project to remain confidential or not to be displayed in our portfolio, this should be communicated and agreed in writing.
25. Confidentiality
We respect confidential business and project information shared with us for the purpose of providing services.
We will take reasonable measures to protect confidential information from unauthorized disclosure.
Confidentiality obligations may be subject to the applicable project agreement or NDA where one has been executed.
Information that is publicly available, independently developed, lawfully obtained from another source, or required to be disclosed by law may not be treated as confidential.
26. Security and Access Credentials
Clients may provide access to websites, hosting accounts, domains, social media accounts, analytics platforms, or other systems.
Clients should provide credentials through reasonably secure methods.
Clients remain responsible for maintaining control over their accounts and changing passwords when appropriate.
We are not responsible for unauthorized access resulting from credentials being compromised through circumstances outside our reasonable control.
27. Backups
Where backup services are specifically included, we may maintain backups according to the applicable service arrangement.
Clients should maintain independent backups of important business information where appropriate.
We do not guarantee that every file, database, configuration, or website version can be recovered after every type of technical failure unless a specific backup and recovery service has been agreed.
28. Third-Party Platforms
Our services may involve platforms such as:
- Meta
- WordPress
- Hosting providers
- Domain registrars
- Payment providers
- App stores
- Social media platforms
- Analytics providers
- Other technology platforms
Third-party platforms operate independently and may change or discontinue their services.
We are not responsible for losses caused solely by third-party platform changes, outages, account restrictions, policy changes, or discontinuation.
29. Service Availability
We aim to provide reliable services but do not guarantee that our website or digital services will always be:
- Available
- Error-free
- Uninterrupted
- Completely secure
- Free from technical issues
Temporary interruptions may occur because of maintenance, upgrades, hosting problems, security incidents, network failures, or circumstances beyond our reasonable control.
30. Disclaimer of Guaranteed Results
We provide professional digital services based on the agreed scope.
However, certain outcomes cannot be guaranteed because they depend on factors outside our direct control.
We do not guarantee:
- Specific Google rankings
- Specific website traffic
- Specific sales
- Specific leads
- Specific revenue
- Specific social-media growth
- Specific advertising performance
- App-store approval
- Third-party platform approval
- Guaranteed business growth
Where measurable targets are agreed in writing, those targets will be governed by the applicable project agreement.
31. Limitation of Liability
To the maximum extent permitted by applicable law, The Web Titans India will not be responsible for indirect, incidental, consequential, special, or business-related losses arising from the use of our website or services, including loss of profits, business interruption, loss of data, or loss of business opportunities.
Our liability, where legally applicable, will be determined according to the nature of the service, applicable agreement, and applicable law.
Nothing in these Terms is intended to exclude liability that cannot legally be excluded or limited.
32. Indemnification
To the extent permitted by applicable law, the client agrees to protect and indemnify The Web Titans India against claims, losses, damages, liabilities, costs, or expenses arising from:
- Unlawful client-provided content
- Copyright or intellectual-property infringement caused by client-provided materials
- Misuse of our services
- Violation of applicable laws
- Unauthorized use of third-party materials
- Breach of these Terms & Conditions
This provision is subject to applicable law.
33. Suspension or Termination
Either party may terminate a project or service according to the applicable agreement.
We may suspend or terminate services where reasonably necessary because of:
- Non-payment
- Serious breach of these Terms
- Fraudulent activity
- Abuse or misuse of services
- Security risks
- Unlawful activities
- Repeated failure to provide required project information
Outstanding fees for services already performed may remain payable after termination.
34. Effect of Termination
Upon termination:
- Access to certain services may be suspended.
- Outstanding payments may become due according to the applicable agreement.
- Third-party subscriptions may continue unless separately cancelled.
- Client-owned materials may be returned or made available where reasonably applicable.
- Confidentiality obligations may continue where applicable.
- Intellectual-property rights will remain subject to the applicable agreement.
35. Refunds and Cancellations
Refund eligibility, if any, will depend on the specific service, project stage, payment terms, and applicable agreement.
Where work has already been performed, costs incurred or services delivered may not necessarily be refundable.
Third-party fees, domain registration charges, hosting charges, software licences, advertising spend, payment processing charges, or other external costs may be non-refundable where imposed by the relevant provider.
Any specific refund policy agreed in writing for a project will take precedence over general wording in these Terms, to the extent permitted by applicable law.
36. Force Majeure
We will not be responsible for delays or inability to perform caused by circumstances reasonably beyond our control, including:
- Natural disasters
- Major network failures
- Power outages
- Cybersecurity incidents
- Government restrictions
- War or civil disturbance
- Pandemic or public-health emergencies
- Hosting or infrastructure failures
- Third-party platform outages
- Internet service disruptions
- Other events beyond reasonable control
Where possible, we will take reasonable steps to minimize the effect of such events.
37. Changes to Services
We may modify, improve, discontinue, or update portions of our website or services from time to time.
Changes may be necessary because of:
- Technology updates
- Security requirements
- Business requirements
- Third-party changes
- Legal or regulatory requirements
For active client projects, material changes will generally be handled according to the applicable project agreement.
38. Changes to These Terms
We may update these Terms & Conditions from time to time.
The updated version will be published on this page with a revised Last Updated date.
Your continued use of the website after an updated version is published may constitute acceptance of the updated terms to the extent permitted by applicable law.
39. Privacy
Your use of our website and services may also be subject to our Privacy Policy, which explains how personal information may be collected and handled.
Privacy Policy:
https://thewebtitans.in/privacy-policy/
The Privacy Policy should be read together with these Terms & Conditions.
40. Governing Law
These Terms & Conditions are intended to be interpreted in accordance with applicable laws.
Where Indian law applies to the relationship between the parties, applicable laws of India will govern the relevant relationship, subject to any specific written agreement between the parties and applicable jurisdictional requirements.
Nothing in these Terms prevents a consumer or other person from exercising mandatory rights available under applicable law.
41. Severability
If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
The invalid provision may be modified or interpreted to the minimum extent necessary to make it enforceable while preserving its intended purpose.
42. Entire Agreement
These Terms & Conditions, together with any applicable quotation, proposal, service agreement, statement of work, invoice, or other written agreement, form the basis of the relationship between The Web Titans India and the client regarding the applicable services.
If there is a conflict between these general Terms and a specific written project agreement, the specific written agreement may govern the relevant project matter.
43. Contact Us
For questions regarding these Terms & Conditions, services, projects, payments, or other matters, please contact:
The Web Titans India
Website:
https://thewebtitans.in/
Email:
info@thewebtitans.in
LinkedIn:
https://www.linkedin.com/company/the-web-titans-india/
Facebook:
https://www.facebook.com/thewebtitansofficial
Final section
By using this website or engaging The Web Titans India for services, you acknowledge that you have read and understood these Terms & Conditions and agree to comply with the applicable terms described above.
Last Updated: 26 September 2026